Terms and Conditions

Last Updated: 8 October 2026

1. Introduction & Agreement to Terms

Welcome to Kylmä Co.! These Terms and Conditions (“Terms”) govern your use of our website, kylmaco.com (the “Site”), and the purchase of any products from us. Our company, Freshland Oy (2734907-7), is registered in Finland.

By accessing our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website.

2. Intellectual Property Rights

The Service and its original content, including but not limited to text, graphics, logos, images, as well as the trademark “Kylmä Co.”, are the exclusive property of Freshland Oy and are protected by international copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from this Site without our express written permission.

3. Products & Sale

• Product Information: We make every effort to display as accurately as possible the colors, images, and descriptions of our products. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
• Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice. All prices are listed in Euros (€) and include Finnish VAT where applicable.
• Order Refusal: We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

4. Third-Party Services: Payments & Marketplaces

Our store uses trusted third-party services to provide you with the best possible experience. Your interaction with these services is governed by their own terms and policies.

• Payment Providers (Klarna): We offer various payment methods, including those provided by Klarna Bank AB. When you choose to pay with Klarna, you will be entering into a separate agreement directly with Klarna. Your purchase will be subject to Klarna’s Terms and Conditions and their privacy policy. Kylmä Co. is not a party to your financial agreement with Klarna and is not responsible for any part of that relationship.
• Third-Party Marketplaces (Amazon, Etsy and others): Our products may also be available for purchase on third-party marketplaces such as Amazon. Please note that any purchase made through Amazon is governed by Amazon’s own terms of service, shipping policies, and return policies. Kylmä Co. is not responsible for the fulfillment, shipping, or customer service for orders placed on Amazon. For any issues with an Amazon order (e.g., shipping, returns, refunds), you must open a ticket and resolve the issue directly with Amazon’s customer support through their platform.

5. Shipping and Returns

All sales made directly through kylmaco.com are subject to our official Shipping Policy and Returns & Refunds Policy. Please review these policies for detailed information on delivery times, costs, and procedures for returns.

6. User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

7. User-Generated Content

If you post reviews, comments, photos, or other content on the Site (“User Content”), you grant Kylmä Co. a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and publish such User Content in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post.

8. Limitation of Liability & Health Disclaimer

• General Liability: Nothing in these terms limits your rights under mandatory consumer law. If you buy as a business customer, Kylmä Co. is not liable for indirect or consequential damages, to the extent the law permits.
• Health & Medical Disclaimer: The information provided on this Site is for general informational purposes and is not a substitute for professional medical advice. You should not use the information on this Site for diagnosing or treating a health problem. You should consult a healthcare professional before starting any new diet or supplement.
• Allergy Disclaimer: Our products are natural food items. It is your responsibility to ensure that any products you purchase do not contain ingredients to which you are allergic. Information on ingredients is provided on our product packaging and on the Site. Please carefully read all labels and ingredient lists before consumption.

9. Indemnification

You agree to indemnify and hold harmless Kylmä Co. and our employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions.

10. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Finland. If you are a consumer, you also keep the protection of the mandatory consumer laws of your country of residence and can bring a claim in the courts of your home country. If we cannot solve a dispute together, consumers can also take it to the Finnish Consumer Disputes Board (Kuluttajariitalautakunta, www.kuluttajariita.fi). Disputes with business customers are resolved in the courts of Finland.

11. Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

12. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us here

Subscriptions (Subscribe & save)

A subscription renews automatically every month or every 2 weeks until you cancel. On each renewal date the price per delivery shown at checkout is charged to the card you saved; we remind you by email 3 days before. There is no minimum term: you can skip a delivery or cancel at any time under My account → Subscriptions, with effect for all future deliveries. If a payment fails we try again within 3 days, up to three times; after that the subscription pauses until you pay the open delivery or add a new card. Prices may change for future deliveries only after we have informed you by email. The right of withdrawal and our returns policy apply to each delivery as to any order.